Job Details
Role Description
The delivery team within the business has two departments – Projects & Engineering. The engineering department comprises of Pre-Planned Maintenance, Service & Small Works up to a typical value of £ 25k.
The individual will take day to day management of the department whilst continuing to lead from the front working in the field 70% of the time and becoming the line manager for staff employed within; taking on a senior management position within the business.
Key Responsibilities
➢Ensuring quality of work carried out by engineering staff and sub-contractors complies with NSI Gold requirements
➢Carrying out spot checks each week for attendance and quality of workmanship
➢Managing and delegating engineering escalations within the department
➢Attending monthly management meetings to both contribute and work with the other senior managers within the business
➢Manage and delegate small works projects to project engineers/installation engineers and or sub-contractors where required
➢Providing small works quotes were required for time and materials
➢Meeting clients with the Small Works Manager as and when required
➢Agree performance goals for team members and monitor performance on a continual basis
➢Ensuring a consistency of installation and service delivery across the customer base in line with industry standards, company working practices and procedures
➢Ensure a safe and secure working environment at all times for our own employees and those of
our customer’s
➢Ensuring approved sub-contractors and suppliers are performance/compliance monitored in order to maintaining approval listing
➢Appraise all new sub-contractors via the company’s in-house selection process prior to acceptance/rejection of their application
Key Performance Indicators
➢Ensure bi-annual appraisals are carried out for all engineering staff within the department
➢Key Account retention through monthly KPI documents being 80% +
➢Job sheets to be completed on target margins
➢Staff retention within the department
➢Ensuring the safety of staff on site
Skills & Experience Required
➢Minimum of 8+ years in industry
➢Experience of dealing with corporate and global accounts
➢Ideally the candidate should have knowledge of both fire and security systems
Benefits
➢Company Perks as mentioned on our Company Website
➢Company vehicle or vehicle allowance
➢Company Oyster Card
➢Company Barclaycard
➢Laptop
➢Company Mobile
➢Company pension Scheme
If interested please contact Reiss Gordon on 02086263110 or rgordon@ssr-personnel.com
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