Job Details
Divisional Director Corporate & Electronic Security
£85k + Car Allowance + Benefits Package
Based London or Manchester
The Company
This is an excellent opportunity to work for our client a leading security services provider that have a reputation for excellence in the sector. They seek a Divisional Director to lead and manage Corporate Security contracts with oversight of Electronic Security/Monitoring services across the UK. In this exciting role the successful candidate will have a key focus on achieving operational excellence, ensuring customer satisfaction, and driving financial performance within client accounts.
The Role
- To manage all aspects of the UK corporate security contracts, guaranteeing consistent and best in class service delivery.
- Manage Service Level Agreements (SLAs) and Master Service Agreements to meet or exceed client expectations.
- To collaborate with regional management teams to execute best practices in quality assurance, training, and administration.
- To be a strategic partner for both client and internal business stakeholders, providing guidance and support to the client’s security and loss prevention departments.
- Build strong, proactive client relationships that reflect the company’s values and align with client leadership principles, ensuring excellence in service delivery.
- Serve as a trusted advisor to clients on emerging technologies and strategies, fostering continuous improvement and innovative solutions.
- Oversee financial management for the operational sector, including budgeting, payroll, invoicing, and month-end financial reporting.
- Establish and implement performance targets aligned with KPIs and business objectives, promoting a results-driven culture within the team.
- Assist the Business Development team with bid and tender preparations by creating persuasive business cases to broaden and diversify the service portfolio.
The Person- The successful candidate will have previous experience in a similar role with industry knowledge in Corporate and Electronic Security.
- Extensive experience managing security service contracts with a focus on client engagement, service transformation, and effective operational delivery.
- A proven track record of managing large-scale, high-value contracts with financial accountability, along with expertise in ISO standards, quality management, and health and safety regulations.
- A commercially astute leader with a strong customer service focus and a hands-on approach, skilled at balancing prompt action with safety protocols and thorough due diligence.
- Demonstrated success in contract management, service delivery, and transformation, with strong expertise in operational and financial performance metrics.
- Skilled at identifying growth opportunities and driving process improvements by integrating new technologies and innovations into service delivery.
- Dedicated to team development, succession planning, and creating a supportive, inclusive work environment.