Regional Security Manager - USA

Job Details

Regional Security / Loss Prevention Manager - USA
Based either Florida / Texas
Spanish Language essential

Job Purpose
Reporting into the Global Security Manager (Retail), the Regional Security Manager USA provides expert assistance to support the security needs of all business divisions within the group, with a strong focus on retail operations to protect people, assets and corporate reputation. This role contributes to the effective implementation of security strategies, procedures, and operational plans across USA, while collaborating across multiple business units and functions in the UK, South America & Europe.

Key Responsibilities
• Maintain and nurture an extensive array of external professional networks and internal contacts.
• Research and monitor potential vulnerabilities, threats, and risks facing persons, assets and reputation, with a strong focus on supporting retail operations.
• Serve as a security risk and loss prevention subject matter expert and trusted advisor to internal stakeholders to advocate for appropriate, balanced, and proportional risk mitigation.
• To manage retail crime prevention initiatives and minimize stock losses.
• To monitor and evaluate, security guard effectiveness and performance.
• Support business events, new retail store planning, resourcing and opening.
• Ensure all security incidents are reported and appropriately investigated with the provision of well-considered findings and relevant recommendations.
• Conduct risk assessments, site security audits and retail store reviews.
• Actively contribute to travel management services to support the wellbeing of business travelers.
• Maintain and nurture effective working partnerships with functional specialists and with a focus on the division for effective communication and response to any incident.
• Participating in, supporting or overseeing crisis preparations, capabilities and response.
• Champion innovation, operational efficiency and effectiveness, across areas of responsibility.

Personal competencies
• Mature collaboration, teamwork skills and the ability to inspire confidence among stakeholders.
• Strategic thinking with experience in developing tailored risk-oriented solutions based on diverse operations, corporate security issues and retail loss prevention challenges.
• High level of emotional intelligence and ability to operate with significant autonomy.
• Proven independent judgement, objective reasoning and decision-making skills.
• Strong customer orientation with drive for continual improvement.
• Significant cultural awareness, support to diversity and sensitivity to international demographics.
• Advanced interpersonal and communications skills with the ability to influence persons across the organisation without holding a formal position of authority.
• Well-developed diplomatic skills to have individual business specific matters addressed with consideration to wider issues, particularly with relevance to staff safety, legal compliance, stakeholder trust and corporate reputation.

Knowledge, Skills and Capabilities
• Proficient in conducting security risk assessments and developing mitigation plans applicable to manufacturing, logistics and retail environments.
• Extensive experience with stock loss prevention strategies, shrinkage control, and retail crime prevention methodologies.
• Practical experience in electronic security technologies including CCTV and access control.
• Ability to analyze security data, identify trends, and report key findings to senior leadership.
• Strong verbal and written communication skills to liaise effectively with internal stakeholders, external agencies, and law enforcement.
• An operational understanding of civil, criminal and employment law in relevant jurisdictions.
• An understanding how local customs, cultures, and practices impact security strategy and risk management initiatives.
• Experience in corporate investigations, event security and close personal protection.
• Practical experience in dealing with major incidents or crisis.
• Fluent Spanish and English (conversation and written)

Minimum qualifications

• Bachelor’s degree in security management, criminal justice, business or similar.
• Valuable Membership of security industry groups such as Loss Prevention Foundation, BRC, ELPAC, OSAC, or ASIS.
• Experience
• A background in retail loss prevention, corporate security. Minimum of five years corporate security or retail loss experience.
• Extensive knowledge of security challenges in retail operations, crime prevention and stock loss controls. Demonstrated experience in protection of persons, assets and corporate reputation.